Webinar „Say Goodbye to Zero Result Searches“
Learn How Top Retailers Crushed Results Using Semantic Vector Search
Search is a key component of companies’ product discovery and customer service strategy. Much more than simply avoiding the dreaded “null results” problem, sophisticated search programs provide contextually relevant products and content in real-time, based on deriving intent from the customer and using that information deep into the customer interaction to serve their needs explicitly.
In this webinar you will:
- Hear from Forrester on trends from top-performing retailers who are optimizing product discovery with semantic-based search.
- Palm Springs or Palm Swings? Lucidworks GM of Commerce, Peter Curran, gives us a real-life example of how his Amazon search resulted in a #searchfail and nearly ruined his date night!
- Astounding results from Cyber 5 week—learn how Lucidworks and retailers crushed online revenue goals over the holiday shopping season.
Give customers a better shopping experience by offering an inspiring assortment of products, even if you don’t have the exact item your visitor is searching for.
Featuring
Scott Compton Senior Analyst Serving eBusiness & Channel Strategy Professionals, Forrester
Peter Curran General Manager, Digital Commerce, Lucidworks