Video: Strategies for Sustaining Growth and Customer Loyalty in 2022
The pandemic accelerated ecommerce growth and there’s no going back. 86% of marketing leaders believe digital commerce will be the most important sales channel within the next two years according to Gartner.
Ecommerce leaders need a clear maturity roadmap to stay ahead of the competition, add differentiating value for customers, and improve commerce KPIs. Join Peter Curran, Lucidworks GM of Commerce reviewing innovative strategies from brands including Patagonia, Netflix, Thredup and Costco to learn about:
- Emerging trends and disruptors that will shape the 2022 ecommerce landscape
- Short-term strategies for mitigating supply chain issues and long-term strategies for sustaining ecommerce growth and customer loyalty
- Integrating product availability, shopper preferences, and customer support to drive omnichannel profitability
- Overcoming limitations of monolithic legacy platforms
Featuring:
Peter Curran
General Manager of Digital Commerce, Lucidworks