If they can’t find it on your website, they can’t buy it.
The ecommerce search experience should feel intuitive and seamless. Your online shoppers should be able to type what they’re looking for in the site search box, and watch it appear instantly—like magic. No stumbling through wrong results or irrelevant recommendations. Just fast, accurate search results pointing them to exactly what they want, even if they spelled it wrong or didn’t call it by the exact right words. Unfortunately, many incumbent or legacy ecommerce search solutions aren’t delivering the results retailers want. What’s needed is an online shopping experience that empowers your customers while improving the ecommerce KPIs you care about.
Lucidworks brings a range of ecommerce search solutions that enable retailers to deliver the next level of customer experience.