Commerce, E-books

Cognitive Search in Digital Commerce

Create a strategy for digital transformation that yields results at your organization.
WEITERLESEN
Arbeitsplatz, E-books

Five Key Questions to Ask About Going Digital

Is your organization embarking on digital transformation? If it feels big and overwhelming, let us help you break it down
WEITERLESEN
Analystenberichte, Customer Service

Connecting Employee Experiences and Customer Experiences

How you can adapt to new customer needs, demands, and behaviors and empower the modern contact center workforce.
WEITERLESEN
Analystenberichte, CXC

Connected Experiences Are Personalized Experiences

The latest research on what it takes to build connected experiences for your customers and employees.
WEITERLESEN
Activate Product Discovery
Commerce, Fallstudien

Activate Product Discovery (On-Demand)

Connect customers to the products they want. Predict what they'll need next.
WEITERLESEN
Customer Service, E-books

Conversational Apps and the Future of Customer Experience

How chatbots, virtual assistants, and conversational apps are changing service, support, and the customer experience.
WEITERLESEN
Customer Service, E-books

AI-Powered Solutions Are Key to Customer Centricity

How you can adapt to new customer needs, demands, and behaviors and empower the modern contact center workforce.
WEITERLESEN
Commerce, E-books

Ebook: Ecommerce Search Buyer’s Guide

This buyer’s guide will walk you through the key features to consider when choosing an ecommerce search platform.
WEITERLESEN
Analystenberichte, Commerce

Report: Wonder How Your Search Stacks Up? Compare Against Our Survey

We surveyed retailers with $100M or more in sales to establish key benchmarks powering site performance.
WEITERLESEN
Commerce, Fallstudien

Case Study: Search Is the Universal Language of Lenovo Customers

With diverse products and customers, personalization is the key to making—and keeping—a connection.
WEITERLESEN
Commerce, Fallstudien

Case Study: New Pig Customers Clean Up With Good Search

A tricky dictionary can’t stop New Pig from absorbing their customers leaks, drips, and spills.
WEITERLESEN
Analystenberichte, Arbeitsplatz

White Paper: IDC Empowering Digital Workplace

Research by IDC has found that a typical organization employing 1,000 digital workers wastes over $5.7 million annually searching for
WEITERLESEN