Activate Product Discovery
Customer Service, Fallstudien

Activate Customer Service (On-Demand)

Connect the customer to the contact center in a way that personalizes interactions, improves customer satisfaction, and reduces agent attrition.
WEITERLESEN
Analystenberichte, Commerce

Survey Reveals That Shoppers Want Connected Experiences to Meet Their Needs at Every Moment

Results of our survey of US and UK consumers to learn more about shopper behavior online and in-store and plans for post-pandemic shopping.
WEITERLESEN
Commerce

Demo Video: See How Lucidworks Fusion Personalizes KÜHL’s Ecommerce Experience

How Lucidworks Fusion for Ecommerce improves site search, personalization, and merchandising.
WEITERLESEN
Analystenberichte, Commerce

Adopt AI For Personalization Safely And Smartly To Win European Customers

When using customer data to train algorithms, European firms must prioritize and categorize their personalization techniques by assessing the risks and value of the algorithms and data used by each.
WEITERLESEN
Analystenberichte, Commerce

The Business Impact Of Digital Experience Technology Is Profitable Growth

Because you’ve focused on your customers’ digital interactions and outcomes, your digital experience technology investments directly drive the growth and profit of your company.
WEITERLESEN
Analystenberichte, Customer Service

Modernize Service Experiences with AI & Digital

Why AI-powered solutions are the key to continuity and customer centricity.
WEITERLESEN
Commerce, Infografiken

Infographic: Deliver Personalized Experiences by Understanding Consumer Intent

The latest research into how the world's biggest organizations are using customer intent to deliver personalized customer experiences.
WEITERLESEN
Commerce, Infografiken

Infographic: Survive the Cyber 5

5 ways for retailers to survive the biggest and busiest shopping weekend of the year.
WEITERLESEN
Commerce, Fallstudien

Case Study: Death of the No Results Query

How one of the world’s top five retailers used Lucidworks Never Null to increase AOV by 28% and decrease zero results queries by 91%.
WEITERLESEN
Analystenberichte, Commerce

Optimising Search on Retail Sites

Learn the top key features to drive conversion rates, and turn every new digital shopper into a long-term and satisfied customer.
WEITERLESEN
Commerce, E-books

Retail Trends

Learn the 5 trends that the world’s top brands are using to stay connected, but contactless.
WEITERLESEN
Arbeitsplatz, E-books

Cognitive Search for the Digital Workplace

Use cognitive search to provide a rich, compelling knowledge management and enterprise search experience for your employees.
WEITERLESEN