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Activate 2020: Keynotes from Search and AI Leaders

Activate 2020 keynotes have been announced! Don’t miss out on inspiring keynotes from Lucidworks, Lenovo, Forrester, Morgan Stanley, and Salesforce. Get your pass for next week’s event to hear from the leaders who are driving connected experiences.
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4 FAQs on Business Benefits of Cloud Computing

Lucidworks’ Senior Director of Cloud Operations answers common questions and myths about the cloud, benefits of migration, and recommendations on optimizing your infrastructure.
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How to Improve Product Discovery Using Question Answering Systems

Question answering systems that power chatbots are traditionally thought of as a replacement for a support agent, but these systems can also be used for product discovery. Learn how Lucidworks uses Smart Answers to power a semantic search pipeline to improve CX.
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The Crisis in the Call Center

Learn how organizations can find ways to incorporate digital solutions into the call center to improve customer and consumer experience.
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Using AI to Improve Ecommerce Performance

Learn how retailers with $100M or more are boosting site performance and creating more personalized customer experiences.
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How to Answer Never-Before-Asked Customer Questions, Virtually

For retailers, 2020 is all about focusing on what you can control, and being as prepared as possible for what you can’t.
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Measuring the ROI of Conversational Apps

A quick rundown (and a final warning) on how to measure, prove, and improve the ROI of conversational apps.
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Why Everyone Hates Your Chatbot (Including You)

We hate our chatbots for two main reasons: terrible answers and a terrible experience.
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Lucidworks Shares the Power of Search with Google Cloud Platform Podcast

Director of AI, Product, and Cloud, Radu Miclaus talks Fusion, Smart Answers and interesting use-cases with Google Cloud Platform Podcast.
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4 Benefits of Adopting a Managed Cloud Service

The pandemic has accelerated the move to cloud platforms. Here are a few examples of where cloud can improve the bottom line, from balance sheet to security to data availability.
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Help Remote Employees Do Their Jobs Better; It Starts with Search

You may have swept a dysfunctional intranet and knowledgebase under the rug, but mid-pandemic remote workers are rediscovering the pain of not finding what they need. Read on for tips to improve your employee search experience.
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Webinar Recap: How Personalization Beats Segmentation to Create the Next Best Experience

VP of Product Marketing, Justin Sears, recaps the August 12th webinar with Forrester analyst Brandon Purcell.
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