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3 Things You Should Be Doing for Your Customer Support Agents

Learn how to invest in empathy, human connection, and technology to empower more effective (and happier) customer support agents.
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Why It’s Time to Say Goodbye to Your Zero Results with Never Null

Elevate your CX with machine learning methodologies that improve product discovery with Lucidworks Never Null.
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Check Out Our New and Improved Docs Site

Here’s the download on our upgraded docs site.
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Industry Leaders Adopt Lucidworks CXC to Drive Better Digital Experiences

Guardian Life Insurance, CDW and KÜHL improved customer experience after adopting Lucidworks Connected Experience Cloud.
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Accelerate Time to Value for Information Retrieval with AI

We’ve organized the virtuous cycle of our AI and machine learning discipline to make it clear how customers can make the most of the data science innovation at their disposal.
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How Zero Results Are Killing Ecommerce Conversions

Learn how to power the product discovery experience with semantic vector search to eliminate false zero results and accelerate the path to purchase.
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Learning From Einstein’s Brain

Einstein’s remarkable brain has an important lesson about balance for all of us in technology and machine learning.
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Consider a New Application for AI in Retail

How companies can plan for 2021 by weaving AI and machine learning into their digital experiences.
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Lucidworks Announces Updated Integration with Drupal

Updated Fusion integration with Drupal provides easier setup and additional monitoring.
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Acquia Announces Partnership with Lucidworks for Acquia Digital Commerce

Lucidworks, Acquia and commercetools join forces to deliver a seamless omnichannel experience across the customer lifecycle.
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How NLP and Deep Learning Make Question Answering Systems Work

How QA systems use NLP and deep learning to infer user intention and ask clarifying questions - and give you an answer.
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Lucidworks Smart Answers and Google DialogFlow for Chatbots

Learn how Lucidworks Smart Answers can be integrated with DialogFlow on GCP to build a more impactful self-service experience.
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