Smart Answers
Erweiterte Chatbots und virtuelle Assistenten können die Benutzerabsicht verstehen und Fragen in natürlicher Sprache beantworten und damit Benutzern die richtigen Antworten geben.
Eliminate static rule-based approaches by training question answering (QA) systems to understand contextual intent. Improve chatbot intelligence using Lucidworks’ automated QA system to strengthen existing or create new workflows.
Make existing chatbots even better. Help your support teams focus on important matters by combining automated FAQs and deep learning to answer complex questions in real-time.
Personalize the chatbot experience by using user signals to provide more relevant interactions. Expedite time-to-value by using insights to understand questions (from both employees and customers) and quickly connect them to answers.
Prove the ROI and calculate much you can save by making your knowledge base, chatbots, and contact enter platforms more intelligent with our customer service solution.
Optimize employee experiences using an intuitive UI that connects them to assets and resources that align with their intent, goals, and line of work.
Optimize customer relationships management, fraud detection, and asset management.
Capture, manage, and access information efficiently and securely within and between agencies.
Scale and connect data across complex organizations to drive innovation and revenue.
Streamline and maintain complex systems for supply chain and inspection knowledge.
HIPAA-compliant products allow medical professionals to manage information requests more securely.
Increase profitability and decrease churn with self-serve systems that serve both customers and agents.
