162%
Increase in conversion rate
A big box retailer saw a 162% increase in conversion rate after implementing Lucidworks' platform.
INDUSTRIES
Search and AI solutions that actually understand your business.
Don’t settle for generic tools that miss what makes your industry unique. We deliver industry-specific AI solutions that speak your language and solve your challenges.
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Because your industry isn’t like everyone else’s.
Your business faces unique challenges that one-size-fits-all solutions just can’t handle. Lucidworks creates vertical AI solutions designed with your industry’s specific needs.
We’ve spent years honing our industry-leading AI expertise, so we know what matters most to you — not generic issues that don’t apply to your world. That deep understanding helps us build tools that transform industries with AI.
Our industry-specific AI solutions.
Commerce
Show shoppers products they actually want with handpicked-feeling recommendations, let AI handle product placement so you can focus on strategy, and ensure customers find precisely what they’re looking for—quickly.
Explore Retail Solutions
Government
Make it easy for people to find the information and services they need, offer innovative question-and-answer experiences, and create searchable knowledge bases for both internal and external use.
Discover Government Applications
Manufacturing
Keep your complex product catalog accurate while automatically enhancing product descriptions matched to part numbers—all while making finding and buying products easier with conversational search.
Check Out Manufacturing Tools
Financial Services
Spot suspicious activity before it becomes a problem, help clients make better decisions with guidance based on your approved knowledge base, and enable you to stay compliant with regulations without constant manual checking.
See Finserv Solutions
Healthcare
Deliver personalized patient care plans and recommendations, analyze medical images to assist in diagnoses, and accelerate drug discovery and development through AI-powered knowledge management.
Technology
Automate customer support to quickly resolve problems, create searchable knowledge bases that empower both customers and employees, and analyze user data to inform product development decisions.
Learn About Tech SolutionsReal ways people use Lucidworks solutions across industries.
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Increase Average Order Value
A retailer uses AI search to create personalized shopping experiences based on browsing patterns and purchase history, increasing average order value by 20% while reducing cart abandonment.
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Improve Client Satisfaction
A bank provides advisors with personalized client recommendations based only on approved knowledge sources, ensuring compliance while increasing client satisfaction by 35%.
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Reduce Wait Times
A government agency builds a central knowledge repository for citizen services that understands natural language queries, reducing wait times by 40% and improving satisfaction scores.
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Accelerate Drug Discovery
A pharmaceutical company uses AI-powered knowledge management to connect researchers with critical data across millions of documents, accelerating drug discovery timelines by 25%.
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Reduce Production Downtime
A manufacturer connects maintenance data across multiple systems into one searchable knowledge base, predicting equipment failures and reducing production downtime by 30%.
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Reduce Support Ticket Volume
A software company creates a searchable knowledge base that serves customers and support teams, reducing ticket volume by 50% while improving first-call resolution rates.
Your deployment, your way.
Only Lucidworks gives you this many ways to set up your solution. You choose what works for your business now and what will grow with you in the future—no forcing you into a one-size-fits-all approach.
SaaS
A modern no-code platform with everything business, search, and digital teams need to create, manage, and optimize search and product discovery for agencies or B2B and B2C companies in any industry. Fast deployment, continually updated, secure, and scalable with automatic feature updates.
Self-Hosted
A self-hosted platform with everything business, search, and digital teams need to create, manage, and optimize search and product discovery for agencies or B2B and B2C companies in any industry. Ultimate control, secure, scalable, and customizable to your environment.
Hybrid-SaaS
A combined solution offering our self-hosted platform with secure access to additional SaaS features. Everything teams need to create, manage, and optimize search and product discovery for agencies or B2B and B2C companies in any industry. Flexible, secure, and scalable deployment options.
Expert Services
We're with you every step of the way.
We support you through every part of your journey, a distinctive advantage of working with Lucidworks.
Our global expert teams advise in search and digital program design, relevance improvement and optimization, B2B and B2C ROI, and full lifecycle implementation and support.
Technology is essential, but so are the people who partner with you for your success.
“Every search result is an expression of the authenticity and expertise of the REI brand. On our site, we actually have more interactions, more experiences, and thus more brand-building experiences with customers than all of our green vests combined in the field, which is why we are so focused on relevancy.”
Luke Warwick, Program Manager for Search and Browse, REI
Northwell Health implemented intelligent search across 28,000+ web pages, helping patients navigate complex medical terminology and find the right doctors, resulting in increased appointment bookings.
Explore Healthcare Success Story
Lenovo improved search relevance by 55% and increased revenue contribution by 95% with industry-specific search solutions.
Watch Technology Case Study
Forrester's Total Economic Impact study found that companies across various industries achieve a 391% ROI within three years using Lucidworks, with payback beginning in less than six months.
Read Industry ROI Study
